I just came from a restaurant where I was powerfully reminded of the importance of an often elusive piece of business success – great customer service. For me, it’s like the elephant in the middle of the room. So many companies flout their extraordinary customer service yet deliver the opposite. I’m particularly puzzled about this,…
In spite of traditional corporate values or practice, I’ve always held that all aspects of your life are interconnected, for better or worse. If my clients were thriving outside of work that served to propel their performance at work, and vice versa. Overtime, this common sense philosophy has garnered much attention in the scientific community and is increasingly gaining street cred in the corridors of business.
Where does innovation come from and how do you grow it? Does it simply fall from the sky or are there things your company can do to promote it? The answers to these questions may surprise you. Simply, the best way to promote creativity and innovation in your company is through an environment that serves…
When I’m working with leaders to identify their most important development needs, issues like “lack of confidence” or “low self-esteem” are surprisingly common. Typically these come to the fore when new challenges or transitions are faced. By putting a stop to negative thinking and learning to view things from a positive perspective, many of these men and women have experienced profound impacts on both their health and work life.
How did you start your day today? Did you rise and shine? Or rise and whine? Did you leap or drag yourself out of bed? Were you ready and alert for all the opportunities of the day? In that first hour of the day, the choices you make can set you up for a stellar day…or a stinker.
While the thought of an early morning workout may send chills down your spine, for many, it’s the only time possible. If you’ve tried to make it work at every other time with little success then maybe the morning is for you too. Here are 9 tips to get you up and running first thing.
Tired of shuffling along bumper to bumper or sitting on transit for 2 hours a day? Frustrated with not getting enough uninterrupted time at the office to even string two thoughts together? Feeling the heat as deadlines approach? Needing a reprieve from the daily grind of office politics? Then telecommuting could be for you!
Frustrated? Tired of not getting what you’ve wanted or hoped for? Welcome to a crowded space. If you’re like many of us, some goals or desires just seem to elude you. And, if like many, a surprising amount of what you’re bummed about not getting is due to a pretty simple concept – a lack of actual followup.
It’s not necessarily Mensa intelligence or great ideas that underlie achievement. All things being equal, success in life or career comes as a result of persistent, consistent, action. There is really no magic here at all. I’ve seen it time and again.
Maria storms into work. She smacks her purse down on the desk and heads down the hall in search of her first cup of coffee of the day. We can tell that she’s already had a bad morning. We’ve been in her shoes and guess her mood is not going to change today.