Prior to COVID, the way in which we worked has long taken a toll on many. We need to admit the problems, take stock and reimagine a future that works for everyone. This article, which I wrote nearly 10 years ago, seems particularly relevant today. This article discusses why we, and the planet, need a…
While it is not the first time, I was recently approached by a nation wide company looking for professional development services at fire sale prices. Why this came as such a shock was because this high profile company is known for both it’s rapid growth and for it’s formidable profits. Yet despite a growing chorus…
Employee engagement’s effect on the bottom line is über impressive. This is why I’ll never keep quiet about it. Engaged people are more motivated and committed to their employer and to staying focused on achieving business goals. Disengaged people can be a suck on morale and impact everything from customer service to sales, productivity, quality, innovation,…
Now more than ever, getting the most from your people is critical. In a constantly shifting environment your organization is faced with how to keep up with the rate of change, retain good people, be more productive and to be innovative all at the same time. Your organization must constantly spring forth fresh new ideas…
As a manager you might very well be unaware of the impact you have on your staff. But the cold hard fact is that 9 out of 10 people who leave their job do so because of the relationship with their direct supervisor. If you don’t want to part of this alarming statistic, here is…
It can be overly tempting for some recently hired leaders to want to put their stamp on the department or division that they’ve just been hired to run. This is particularly understandable when the business or unit has been underperforming. But with an all too common regularity I’ve observed new leaders enter successful situations and…
You’ve worked hard for your employer. You’ve been passionate about your job and have made many contributions. You’ve been recognized as a star player and are well thought of by everyone, team mates, bosses and customers alike. Yet, you’ve just been kicked to the curb by the new incoming boss. If you think this scenario…
From the file of WTH comes an interesting tidbit of research regarding surfing the web while on the job. Like many productivity minded bosses, you might think that such practices should be banned, similar to those ‘spandex’ days at work. In fact, while seeing your staff surfing the web might not make you happy, it…
Are you a scary boss? Chances are that if you are, you don’t mean to be. I hope. The problem is that if your team does somehow fear you they likely also don’t trust you. Fear is the enemy of trust and it is trust that underlies your ability to fully engage your teams’ talent.…
I continue to scratch my head on this one. The internet is rife with books, studies and opinion pieces as to why innovators and creative thinkers are central to business success. One need look no further than the landslide of commentary about Steve Jobs. Visionary, risk taker, game changer, etc. So why is it then…