Employee engagement’s effect on the bottom line is über impressive. This is why I’ll never keep quiet about it. Engaged people are more motivated and committed to their employer and to staying focused on achieving business goals. Disengaged people can be a suck on morale and impact everything from customer service to sales, productivity, quality, innovation,…
OK. You’ve been working hard and you are already feeling the effects of the Christmas frenzy. A blow-out is long over due. Great. Just make sure you don’t make the office party the place where you finally let your hair down. That would just be unwise and career limiting. So muster up all of your…
I’ve always held that leadership is something that everyone, at any level of the organization, is responsible for. It is not something that is only the purview of those occupying management positions. On a recent late running flight I had this amply demonstrated. Through the leadership of the whole crew, and in particular of one…
Zip. Run. Rush. Cram. Race. These are the words that describe many a person’s work day. If they are the main descriptors of your work day, you’re likely not giving your best. How could you? You’re too busy rushing. The only way to pump out that kick butt strategy is to have the time to…
Ok, first thing for you to realize is that no one is perfect. In spite of what you may think, your team doesn’t expect you to be either. So, suck it up role model, and own up to your mistakes. It’s very likely you’ll earn more, not less, respect. When you goof up, don’t give…
Cool stuff. My mantra that the only thing lying in the way of you “having it all” is, well, you has just been given a boost by business expert, Cali Williams Yost. Her research mirrors my own experience in working with dozens of companies and hundreds of people around the globe. From Vancouver to Chicago…
An oft heard concern I get from the work floor concerns the quality and quantity of communication from above. Many claim that company leaders only pay lip service to open communication. Others contend that what little communication comes around only does so in the form of bulletins or memos. Still others cite only receiving vague…
Produce more! Make it better! Spend less! Any of these sound familiar? If so, you’re in good company. These seem to have been the mantras within many organizations nowadays. It seems the onus may be on you to up your game, or find a new one. It’s important to remember that using the same tools…
It really doesn’t amaze me how some leaders come to feel they are a cut above. After all, who can blame them? As they climb the corporate ladder, the probability that they’re getting honest feedback rapidly diminishes. Certainly, those above them may still be candid, but those on the lower rungs, not so much. Few…
As a manager you might very well be unaware of the impact you have on your staff. But the cold hard fact is that 9 out of 10 people who leave their job do so because of the relationship with their direct supervisor. If you don’t want to part of this alarming statistic, here is…